Bad news for the BPO industry which our city is trying to promote.
The country’s ranking as BPO investment destination has slipped to 8th place from 3rd after India and China.
Now, it is outranked by Brazil, Chile, Malaysia, Thailand and Indonesia. If we wont shape up, Bulgaria, Mexico, Singapore and Vietnam are closely at our tail.
The 6th Mindanao ICT Summit should take this matter seriously in its October meeting here.
The reasons for the downgrade – political instability, infrastructure weaknesses and low IT maturity.